Privacy Policy

At Nutrisystem, we are committed to protecting your privacy, and will not share your information if you have asked us not to do so.

Personal Information Policy

When you place an order on our site, we collect your name, e-mail address, mailing address, credit card number, and expiration date. When you register for membership on our site, we also collect your basic health profile information when you actively give us such information.

The information we collect when you place an order or register for membership on our site allows us to process and fulfill your order and to notify you of your order status. We also use this information to occasionally notify you about important functionality changes to the web site, new Nutrisystem services, and special offers we think you'll find valuable.

Health and age information allows Nutrisystem to evaluate your self-reported health status to determine basic program eligibility. You will be notified at registration if your profile excludes you from participation in the plan.

We may use the personal information we collect from you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with offers (3) to contact you when necessary; (4) to review site usage and operations; (5) to address problems with the site, our business or our products and services; and (6) to protect the security or integrity of the site and our business.

Your information may be shared with reputable third party associates of Nutrisystem unless you have expressly asked us not to, the law requires it, or to protect the rights or property of Nutrisystem.

Nutrisystem does not share payment information with third parties.

Surveys

Nutrisystem periodically asks members to participate in online surveys or fill out online questionnaires concerning topics such as the effectiveness of the weight loss program, advertising effectiveness and customer satisfaction. All surveys and questionnaires are optional and the information collected will not be associated with any user's personal information. Information gathered may be shared with third parties in order to improve customer satisfaction and program effectiveness. No personal information of any user will be connected to survey or questionnaire results.

Cookies

When you register, we gather web traffic information via "cookies." Cookies are small pieces of digital information stored by your browser on your computer and tracks initial and returning visits, browsing patterns on our site, and products ordered or viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your nutrisystem.com experience. You need to have cookies enabled on your computer in order to use our site.

Web Beacons, Pixel Tags, and 3rd Party Cookies

Nutrisystem, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page.

When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you.

Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser's help section to determine how to configure your browser to reject or manage first party (i.e., Nutrisystem) and/or third party cookies. Nutrisystem shares aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.

How does Nutrisystem protect customer information?

Protecting your information is important to us. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the Internet can be guaranteed to be 100% secure.

How does Nutrisystem use third party information it collects?

From time to time, we collect third party email addresses or other contact information from our users and customers so that we may send information to their friends and family on an as-requested basis. For example, we collect email addresses when a customer provides us with that information so that we may send out Referral Coupons. We also require same when users utilize certain functions such as "email this to a friend" features.

Will Nutrisystem disclose the information it collects to outside parties?

Nutrisystem shares information with third party intermediaries for shipping and billing purposes and with other third party intermediaries that provide a service for Nutrisystem to help us operate our business and the Site or administer activities on our behalf. These companies do not retain personal information or share it with any other parties. These companies may include Cybercash, United Parcel Service, Federal Express, Visa, MasterCard, Discover, and American Express and others.

Nutrisystem may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. In addition, from time to time, we may make customer e-mail addresses, postal addresses and telephone numbers available to other reputable business associates whose products or services might be of value to you. If you do not want us to share your information with other companies or organizations, please let us know by calling us at 1-800-585-5483 or writing to us at Customer Service, Nutrisystem Inc. 600 Office Center Drive, Fort Washington PA 19034.

Nutrisystem may also disclose your personal information to third parties in certain limited circumstances, as follows: (1) as necessary if we believe that there has been a violation of our site Terms and Conditions, of the law, of our rights or of the rights of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. (4) If you have given permission for us to share your account information with other members of your household.

Our Bulletin Boards, Social Media Pages, Chat Rooms & User Blogs

Our program provides support through bulletin boards, chat rooms (support groups), social media pages and blogs. This format gives our members the opportunity to interact with each other. These areas are moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your e-mail address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online (whether it is on message boards, through e-mail, in meeting rooms, on social media pages or in blogs) your information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third parties. We will not sell or share with any third parties your e-mail address or any other personally identifying information from our bulletin boards, social media pages, chat rooms or blogs. We reserve the right to copy and post both within the Nutrisystem website and any social media outlets through which we are engaged, any comments, pictures or other information you post on the bulletin boards, social media pages, chat rooms, blogs, or elsewhere on the Nutrisystem community website, without any further notice to you or any remuneration therefore.

A Special Note to Parents

Nutrisystem only allows the participation of persons 18 years and older. For parents interested in helping children lose weight, please consult a physician.

Your Consent and Notification of Change

By using our web site, telephone consultation, or mailing in requests for information you consent to the collection and use of your information by Nutrisystem. If at some point in the future, there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by e-mail. At the time of this message, you will be able to opt-out of the new information usage by sending a message to the following e-mail: never@nutrisystem.com. You should check this posted privacy statement for changes.

Newsletter

If a user wishes to subscribe to our newsletter, we ask only for an individual's email address. Out of respect for our users' privacy we provide a way to opt-out of these communications. Click here to unsubscribe to the nutrisystem.com newsletter.

Corrections/Updates

To make changes to any of your personal information, including name, username, password, shipping address, and telephone number, you can click in the My Account section of the Nutrisystem web site or call Nutrisystem at 1-800-585-5483. Household members may not make changes to your account information, or cancel or renew your account without your express permission. If you have not already indicated your permission for household members to access your account at the time you placed your first order, please call 877-338-8446.

Third-Party Websites

Our site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our site.

Sweepstakes Rules

The $25,000 Prize Spectacular

NO PURCHASE, PAYMENT OR ON-LINE SERVICE SUBSCRIPTION OF ANY KIND NECESSARY TO ENTER OR WIN.

PURCHASE WILL NOT IMPROVE AN ENTRY'S CHANCE OF WINNING. To enter, follow instructions and respond by the deadline date(s) stated, or if no deadline date is stated, by the final closing date. Each entry has an equal chance to win. Sweepstakes may be presented in conjunction with different offers sponsored or co-sponsored by The Reader's Digest Association, Inc. (RD), its subsidiaries and affiliated companies, and may be presented in conjunction with offers sponsored by different organizations. Sweepstakes may be presented in different creative presentations by different organizations. Postmark determines date of mail entry. For on-line entries only, follow instructions on on-line entry form, or if you are unable to access a computer, you may enter by mail by printing your full name, address (including city, state, and zip code), email address (if you have one) on a 3 x 5 card and send to: Reader's Digest, The $25,000 Prize Spectacular (#172), Box 6225, Harlan, IA 51593-1785. Only one entry per person per day, per entry opportunity, is permitted. If multiple entries are received, only the first entry will be included and later entries will be disqualified. All entries must be personally entered by the individual who is listed as the entrant, and no third party may enter the sweepstakes for or on behalf of any person. Reproductions of entries not valid. Not responsible for late, lost, damaged, incomplete, illegible, misdirected or postage due mail, lost connections, miscommunications, failed computer or telephone transmissions, or other technical difficulties or failures. Not responsible for any damage to user's system or from downloading any information necessary to participate in the sweepstakes. 5 prizes of $5,000 each will be awarded. Winners are selected in a series of random drawings with the final drawing on 10/15/13 from all eligible mail, online and phone in entries received by an independent judging agency whose decisions are final. Approximate numerical odds of winning are 1 in 4,800,000. Sweepstakes open to legal residents of the United States and Canada (excluding the province of Quebec), its territories and possessions. Employees and members of the immediate families of employees of RD, its affiliated or subsidiary companies, the presenting organizations, the judging agency, and judging agents are not eligible. Any dispute regarding submission of on-line entry will be deemed submitted by the e-mail account holder. RD reserves the right to terminate or modify the online portion of this sweepstakes at any time if the RD online service is no longer available or is compromised by any virus, bugs, or other intervention beyond RD's control. In either of these events, prizes will be awarded based on electronic entries received to date of termination and mail-in and phone in entries received as of the closing date. Winners will have the choice of the cash or any merchandise offered in any creative presentation of this Sweepstakes. All taxes are the responsibility of the winners. Reader's Digest, the sponsor, and the presenting organization reserve the right to substitute similar merchandise of equal or greater value in the event a particular merchandise prize is no longer available to Reader's Digest. Prize won by a person under the age of 18 will be awarded to the winner's parent or legal guardian. Closing date of this Sweepstakes is 10/5/13 (for on-line and phone in entries by 11:59pm EST on 10/5/13). Winners will be notified by mail (and those with known email addresses may be notified by email as well) within 30 days of the drawing and may be required to execute a Statement of Eligibility and Release and Payment Authorization within 30 days of prize notification attempt or prize may be awarded to an alternate winner. If a Canadian participant qualifies to win this prize, s/he will be asked to return by mail, her/his correct answer to a skill-testing question involving general knowledge, in order to be declared a winner and receive her/his prize. If prize is unclaimed, prize may be awarded to an alternate winner. Consumer Information: Reader's Digest may share customer information about you with reputable companies in order for them to offer you products and services of interest to you. If you would rather we not share information, wish to receive a list of prize winners, have any questions about the Sweepstakes, or you do not want to receive future sweepstakes or skill contest mailings from Reader's Digest, or want to modify future mailings from us, specify your request and write to: The $25,000 Prize Spectacular (#172), PO Box 50005, Prescott, Arizona 86301-5005. And in Canada, write to: 1125 Stanley Street, Montreal, Quebec H3B 5H5. Sweepstakes is governed by the laws of the USA. All federal, state and local laws and regulations apply. This prize draw complies with all Canadian laws. Void where prohibited.

Tell Us What You Think

Nutrisystem welcomes your questions and comments about privacy. Please send e-mail to: feedback@nutrisystem.com.

Nutrisystem, Inc.
600 Office Center Drive
Fort Washington, PA 19034
215-706-5300

Privacy Policy last updated 12-21-2012