About Nutrisystem

Program Basics

What is the Nutrisystem® program?

Nutrisystem is a weight loss system that provides a balanced approach to eating and losing weight that helps you learn healthy habits for life. Each Nutrisystem® program has been created by combining variety, nutrition, hunger control and convenience with 28 days of perfectly portioned® food to provide you with a real life solution to weight loss, all delivered directly to your home.

How can I customize my order with the Costco card I purchased?

If you click on the "Sign Up For Auto-Delivery Now" button, this will automatically take you to the Customize your Menu page. If you click on the "No, I Just Want to Redeem My Card" button, you will then have to click the "Yes, I'd Like to Customize My Order" button. This customize option gives you the most flexibility and allows you to choose every meal in your order. Choose this option and you'll be taken to a complete list of meals and snacks/desserts organized by meal occasion, from which you can choose all of your breakfasts, lunches, dinners, and snacks/desserts to complete your program. It's the best way to make the most of your program!

You can also contact a customer service representative, who will be happy to assist you in choosing the best foods based on your specific dietary preferences or requirements. For cards bought at a Costco warehouse, call 1-800-215-9275 (Monday thru Friday 8:00 a.m.–midnight EST). For cards bought at www.costco.com call 1-800-727-7549 (Monday thru Friday 8:00 a.m.-midnight EST).

What plans does Nutrisystem offer?

We offer a variety of plans to meet everyone's needs and budget:

Women's Plan
Men's Plan
Women's Lacto-Ovo Vegetarian Plan
Men's Lacto-Ovo Vegetarian Plan

In addition to the standard plans above, we also offer personalized plans based on your metabolism. Simply answer a few shorts questions to receive a recommended plan based on your metabolic needs for ultimate weight loss results.

We also offer our Nutrisystem® D® program, created specifically to help people with type 2 diabetes or pre-diabetes lose weight and manage their blood sugar.

And with all of our plans, you always have the option of choosing between our Basic, Core and Uniquely Yours food package options to create the perfect plan for you.

Will I be hungry on the Nutrisystem® program?

The Nutrisystem® program provides a great source of protein and fiber and focuses on nutrient-dense, "low glycemic" carbohydrate choices, which help reduce blood sugar spikes and control hunger in between meals. You'll also eat often throughout the day to help keep you feeling fuller longer.

Plus, the added protein in our perfectly-portioned meals, along with many unlimited veggies and "Extras" ensure you've got the perfect recipe for hunger control.

If you find that you are experiencing hunger on our program, contact one of our counselors who can help you figure out the best strategy for you to combat your hunger and cravings.

What will be provided with my first order?

Each initial 4-week Nutrisystem® program order comes with all of the tools you need to get you off and running toward a lighter you, including:

• 28 days of breakfast, lunch, dinner and dessert*
• Quick Start Guide, to help you hit the ground running
My Way Made Easy Magazine, for insider tips, tricks and advice
• Eating Out Guide, a helpful tool to make ordering healthy options easy
• Daily Tracker, featuring your daily food intake, including grocery items

*If your order includes Fast 5, you’ll receive breakfast, lunch and dinner only for the first week for increased weight loss. No snack is included on Fast 5. A specially designed Daily Tracker is included for your Fast 5 week.

What is Nutrisystem Fast 5?

To help jump start your weight loss and set you up for fast results, customers who qualify will receive our exclusive Fast 5™ kit, a special intro week designed to help you drop five pounds your very first week.**

With Fast 5, you’ll receive:

• 7 days of specially selected breakfasts, lunches and dinners
• 7 FREE Energi-ZING™ shakes to help speed up your metabolism†
• 7 FREE Craving Crusher™ shakes designed to help curb cravings†
• Unique meal planner for maximum weight loss your first week

Fast 5 was designed as an introductory week to help maximize your weight loss results—and motivation—from the start. Once you've completed your first week with Fast 5, you'll move on to following our primary My® Way® program for the next 3 weeks of your program.

**Results vary depending on starting weight, adherence to the program and other factors.

†With 28-Day Auto-Delivery program.

What is the Mindset Makeover® Guide and how will it help me on the Nutrisystem® program?

Mindset Makeover is a 13-week online guide designed to help you learn the skills essential for long-term weight control. Create winning attitudes and habits through this gradual, realistic approach, featuring expert advice, video testimonials, tutorials, quizzes, polls, tips & insightful weight management information. Mindset Makeover is available to VIP members under the "My Program" tab.

Do I have to visit a center to participate in the Nutrisystem® program?

No. Simply order your Nutrisystem® foods online or over the phone, and they're delivered right to your home or office. Plus, you have access to a world of support and tools right from the comfort of your computer. Visit Nutrisystem Members at www.online.nutrisystem.com to get started.

How many times a week should I weigh myself?

We recommend that you weigh yourself once a week, preferably at the same time of day and while wearing the same type of clothing each time.

For current Nutrisystem customers, you can log your weekly weigh-ins in the My Program section of the member site. There are two ways to access the weight tracker after you log in:

  • On the Member Home Page, click "Log my weight" in the Quick Links section on the left.
  • Click on "My Program" then click the "Log Weight" icon. Type your weight in the box below "Weight" then click the "Add" button. From here you can also view a chronological list of your entries, beginning with the most recent, for a snapshot of your weight loss progress.
Do you have a referral program?

Yes! Our referral program is called Buddy Bucks, and it's a great way for you and your friends to save while losing weight together! When you refer your friends through our Buddy Bucks program, they will save on their initial 28-Day order, and you'll receive a reward, too! To learn more about how the Buddy Bucks program works or to send Buddy Bucks to your friends, log in to Nutrisystem® Members then click "My Program." Remember—losing weight is more fun with a buddy!

Please note that the Buddy Bucks program is available to Registered Members and VIP Members only. To learn more about becoming a Registered or VIP Member, click here..

Does Nutrisystem recommend that I take a vitamin supplement?

Yes. it can sometimes be difficult to get all of the nutrients you need each day when following a reduced calorie diet, so Nutrisystem does recommend taking a multivitamin as part of your program for optimal health. Please consult your physician or pharmacist for a recommendation.

Can I eat out on the Nutrisystem® program?

Yes, but it is important to make wise choices. You’ll receive an Eating Out Guide included in your Welcome Kit with your first order that provides tips for making healthy choices in a variety of restaurants. You will learn to make smart choices and limit portion sizes to assure that restaurant dining does not interfere with your weight loss goal. For more information regarding eating out tips, please visit our Dining Out Guide.

What is the Nutrisystem for Teens (NS4T) program?

Nutrisystem for Teens is a weight management program designed for teenagers between the ages of 14-17. Like our programs for adults, NS4T includes specially-formulated and nutritionally-balanced portion-controlled entrees and snacks, which customers supplement with grocery foods, like fruit, vegetables, low-fat dairy and lean proteins. The program is designed to meet the age-appropriate nutritional targets in the Dietary Guidelines for Americans - 2010, and addresses the target behaviors that the American Academy of Pediatrics recommends for weight control in adolescents. Enrollment in the Nutrisystem for Teens program is only available via telephone and requires a pre-screening for eligibility with the parent and completion of a physician approval form.

Call 1-888-995-3438 to speak to a customer service representative about the Nutrisystem for Teens program.

Can I use Nutrisystem if I am breastfeeding?

In some cases, yes. Your child must be at least 6 months old and must have started eating solid foods. You should continue taking a prenatal vitamin. In order to keep your milk supply up, you will need more calories than what our regular Women's programs provide. You must follow a special meal plan, which you can receive by calling 1-855-934-8729 and speaking to a Nutrition and Dietary team member.

Can I use Nutrisystem if I am pregnant?

No. If you are concerned about your weight during pregnancy, please consult your doctor. After giving birth, you may use Nutrisystem to help you achieve a healthy weight loss. Nursing mothers will require a special meal plan and must take other precautions.

How can I redeem my Costco Nutrisystem card?

If you purchased a Nutrisystem card at a Costco warehouse, you can redeem your card online at www.nutrisystem.com/placeorder or by phone at 1-800-727-7549. If you purchased a Nutrisystem card at www.costco.com you can redeem your card online at www.nutrisystem.com/redeemnow or by phone at 1-800-215-9275. If you choose to redeem your card online, please enter the serial number and PIN number found on the back of your card. Follow the screens for step by step instructions. Your 35-day Nutrisystem® program will be delivered to your door. You cannot redeem your card at www.nutrisystem.com. If you chose to redeem your card by telephone, a customer service rep is available to help you Monday thru Friday 8:00 a.m.-midnight EST.

We want to make sure that you’re totally satisfied with your order. If you have any questions, please call a member of our Customer Service team, who would be happy to answer any questions you have about it. For assistance, please call 1-800-215-9275 Monday thru Friday 8:00 a.m.-midnight EST and choose option 2.

Do I have to exercise on the Nutrisystem® program?

Regular physical activity is an important component to lifelong weight management, and overall health and wellness.

At Nutrisystem, we encourage our members to achieve national health recommendations of 150 minutes of moderately intense physical activity each week. To help you do this, we have created the My Daily 3® program, which focuses on achieving 30 minutes of physical activity per day.

My Daily 3 was designed to get you moving and help boost your metabolic burn for maximum weight loss results. The purpose is to help you achieve 30 minutes of physical activity each day, whether all at once or spread out over shorter sessions (10 or 15 minutes at a time), and to include strength training routines 2 days a week to work your major muscle groups and maximize health benefits.

My Daily 3 provides you with a list of both moderate and vigorous activities to help get your heart rate up, your metabolism moving, and you burning more calories. We even provide you with a 2-week activity agenda to get you going (if you already have a plan that works for you or want to experiment with different activities, that's fine, too).

Once you are done with your 2-week activity agenda, you can either choose to continue with the same program or branch out and start incorporating alternative forms of activity. The key to My Daily 3 is simply to help you find things that make fitness fun—so you stick with them!

To access My Daily 3, log in to the member site and click "My Program." Then click "My Daily 3 Overview" to learn more about My Daily 3 and take the assessment.

Are there restrictions on who can use Nutrisystem?

People with certain conditions or circumstances may not use the standard Nutrisystem® program; these include, but are not limited to people who: (a) are pregnant, (b) are allergic to soy, peanuts or latex (which is used in food processing), (c) have anorexia or bulimia, (d) have chronic kidney disease, (e) have a condition requiring a gluten-free or ketogenic diet, or (f) are under 14 years of age. Adolescents aged 14-17 years require a specific program, which can be purchased by phone at 1-888-995-3438. Nursing mothers also require an adjusted meal plan, which can be requested at dietitian@nutrisystem.com.

What is the Nutrisystem® My Way® Program?

The Nutrisystem My Way Program is our newest, most personalized program ever, providing you with simple, convenient, healthy weight loss that’s built for your metabolism and your lifestyle.

My Way was created to help you lose weight based on how your body burns calories (aka your metabolism). Simply answer a few shorts questions to receive a recommended plan based on your metabolic needs—for ultimate weight loss results.

With Nutrisystem My Way, you’ll receive:

• A personalized meal plan based on your metabolism and lifestyle habits
• 28 days of nutritionally balanced, nutrient rich meals
• Portion controlled meals and snacksno counting calories, carbs or points
• My Daily 3® fitness plan to help boost your metabolic burn
• Complete support with access to tracking tools, counselors and community

What are Energi-ZING™ and Craving Crusher™ shakes?

Created to help maximize your weight loss, our delicious Energi-ZING and Craving Crusher shakes are the perfect complement to your program to help you hit the ground running.

Included with our exclusive Fast 5™ kit, or available for purchase in our A La Carte section, these delicious chocolate shakes give you the protein and nutrients you need to help you fight hunger and maximize your body’s weight loss burning potential.

Our rich and delicious Energi-ZING shake contains green tea extract and caffeine to rev that metabolism and crank your weight loss up a notch. And our rich Craving Crusher chocolate shake provides the protein and nutrient you need to push through those afternoon cravings and stay satisfied.

Both of these delicious chocolate shakes make a great addition to your program—and will keep you on the fast track to weight loss success.

Nutrisystem D

If I have diabetes, can I still lose weight with the Nutrisystem® program?

Yes. We know that people with diabetes have specific needs, which is why we created Nutrisystem® D®, our program specifically designed for people with type 2 diabetes. This program is also appropriate for people who are overweight and have type 1 diabetes, or who have pre-diabetes. The plan incorporates the Glycemic Index along with appropriate carbohydrate intake and portion control to help you lose weight so you can lower your blood sugar and manage your diabetes.

We recommend that you consult your physician before starting any weight loss or exercise program, especially if you are taking any diabetes medications, as your dosages may need to be adjusted as early as your first day on the program. Our diabetes program is not a cure, prevention or treatment for diabetes, and is not a substitute for diabetes medications. Losing weight helps you to lower your blood sugar so you can manage your type 2 diabetes.

If you have diabetes, please contact our Nutrition and Dietary Services department at 1-888-849-4686 where one of our team members can help decide which plan will work best for you.

Is the Nutrisystem® D® program effective for people with type 2 diabetes who want to lose weight?

Yes. Losing weight helps you to lower your blood sugar and manage your type 2 diabetes. The Nutrisystem® D® program was specifically designed to help people with type 2 diabetes achieve meaningful weight loss, and is consistent with national nutrition guidelines of the American Diabetes Association for the management of diabetes.**

Plus, results from a clinical trial show that people on the Nutrisystem D program, in combination with counseling sessions, lost more weight, and lowered their HbA1C more than those in the control group.

Nutrisystem D is not a cure for diabetes and is not a substitute for diabetes medications. We recommend that you consult your physician before starting any weight loss or exercise program, especially if you are taking any diabetes medications, as your dosages may need to be adjusted as early as your first day on the program. For more information about the Nutrisystem D program, please contact one of our dietitians by calling our Nutrition and Dietary Services department at 1-888-849-4686.

**American Diabetes Association: Standards of medical care in diabetes — 2012 (Position Statement). Diabetes Care 35 (suppl.1): 11-63.

Are the Nutrisystem® D® foods Sugar-Free?

Our foods are not sugar-free, however our Nutrisystem® D® plan meets the American Diabetes Association and American Heart Association guidelines for recommended sugar intake. Monitoring your total daily carbohydrate intake as well as type of carbohydrate are the best ways to manage your blood sugars. The Nutrisystem® D® plan, along with our recommended grocery food items, provide the right amount of "good carbs" daily..

Can I use Nutrisystem® D® if I just have high blood sugars or pre-diabetes?

Yes. Nutrisystem® D® is a low-fat, reduced-calorie, weight loss program that incorporates the glycemic index along with appropriate carbohydrate intake and portion control which can help you lose weight. Although the program was designed specifically for people with type 2 diabetes, losing weight may improve high blood sugars and reduce your risk for developing type 2 diabetes, too.

The National Institutes of Health make the following recommendations for people with pre-diabetes:

  • Lifestyle modification with a low-fat, reduced-calorie meal plan and increased physical activity should be discussed with all people who have pre-diabetes.
  • Realistic yet clinically meaningful weight loss goals call for a 5 to 7 percent reduction in initial weight (10 to14 pounds (4.5 to 6.3 kg) for a 200-pound (90.6 kg) person).
  • An integral part of a healthy, sustained weight loss program is the subtraction of calories each day from the diet. For most people, weight loss diets should supply at least 1,000 to 1,200 kcal/day for women and 1,200 to 1,600 kcal/day for men.
  • Portion control is essential for weight loss.
Is Nutrisystem® D® just a meal replacement program?

The Nutrisystem D program is not a meal replacement program; it is a comprehensive weight loss program that consists of pre-packaged, portion controlled entrees delivered to your door; you add a selection of fresh grocery items in order to round out satisfying, nutritionally complete meals. In addition to the meal plan, the Nutrisystem D program offers support from our dietitians and Certified Diabetes Educators, self-monitoring and tracking tools, our My Daily 3® program to help get you up and moving, and educational resources to help you learn healthy habits for life.

Is Nutrisystem® D® covered by health insurance?

Some health insurance companies consider the cost of the Nutrisystem® program to be a reimbursable expense provided certain conditions are met. You may be eligible to receive a full or partial reimbursement for the cost of your Nutrisystem program from your health insurance provider and/or from your FSA account. You should consult with your health insurance provider to determine whether the cost of the Nutrisystem program is eligible for reimbursement.

Is Nutrisystem® D® heart healthy?

In general, losing weight can improve heart health. The Nutrisystem D program is designed to meet the nutrition guidelines of the American Diabetes Association and support heart health by offering a meal plan that is low in total fat, saturated fat, trans fat and cholesterol, and provides a 35-47% reduction in sodium intake compared to the typical American diet. The USDA recommends that people with diabetes (or other risk factors for heart disease) strive for a sodium intake of = 1500 mg/day. If you would like to reach that level of sodium restriction, contact Nutrisystem Nutrition and Dietary Services at 1-888-849-4686, to help you customize your meal plan.

What makes the Nutrisystem® D® program different from the Success program?

We understand that people with diabetes have specific needs that are unrelated to their metabolism, which is why we offer Nutrisystem® D®, our program created for people with type 2 diabetes.

Nutrisystem D features our lower sugar, lower glycemic index choices, to help stabilize blood glucose while your body gets the right amount of protein, fiber, and slow digesting good carbs to help you feel fuller longer. Nutrisystem D also offers resources for tracking daily blood sugar levels which can be shared with your health care provider, so that together, you can best manage your path to a healthier you.

With Nutrisystem D, you’ll get:

  • 28 nutrient rich breakfasts, lunches, dinners and desserts
  • A low-glycemic meal plan and resource guide to give you the info you need
  • Total support from our on-staff Certified Diabetes Educators

In addition, the Nutrisystem D program provides information on how to further reduce the sodium content of your diet. This is a clinically tested program designed to comply with the nutrition guidelines of the American Diabetes Association and provides the resources that best align with your weight loss and diabetes management goals.

Transition and Maintenance

Is there a Nutrisystem® maintenance program?

Nutrisystem offers four Transition and Maintenance plans that can help you transition from a Nutrisystem® weight loss program to utilizing the skills you've learned to start eating on your own:

  • Weekends My Way™
  • Dinners My Way™
  • Just Lunch and Snacks™
  • Success A La Carte

These plans feature a mix of Nutrisystem® foods plus your own healthy meals you incorporate. Please call 1-888-849-4686 for more information.

What are the Nutrisystem® Transition and Maintenance programs?

We know that living healthier doesn’t just end when you reach goal. And we’d like to help you maintain your weight loss long-term by teaching you how to transition from eating all Nutrisystem® meals to "eating the Nutrisystem way" on your own.

Nutrisystem Transition and Maintenance programs can help you transition from a Nutrisystem® weight loss program to a maintenance program, in which you supplement Nutrisystem® entrees and snacks with more meals prepared on your own.

You can choose the plan that fits your lifestyle, and we’ll provide good-for-you guidance for the meals you need to make with help from our Recipe Center or Eating Out Guide.

Please call 1-888-849-4686 for more information.

What do I eat on the Nutrisystem® Transition and Maintenance programs?

The Nutrisystem Transition and Maintenance programs offer a variety of plans to help you complement your Nutrisystem® foods with more self-prepared meals and snacks, while continuing to reach your weight loss goal or maintaining your goal weight.

The Nutrisystem Dinners My Way™ program provides 28 delicious Nutrisystem® breakfasts, lunches and snacks, while you create your own dinners following the healthy habits you’ve learned on Nutrisystem.

The Nutrisystem Just Lunch and Snacks™ program provides 28 delicious Nutrisystem® lunches and snacks, allowing you to incorporate your own healthy breakfasts and dinners.

The Nutrisystem Weekends My Way™ program features 20 days of delicious Nutrisystem® breakfasts, lunches, dinners and desserts, with the flexibility to prepare you own healthy meals 2 days per week.

The Nutrisystem® Success® A La Carte membership program offers you the freedom to choose, with unlimited options. You can order the Nutrisystem® meals or snacks you like best and then complement them with other low glycemic, right-sized meals you prepare yourself. As a member, you'll receive a 20% discount and free shipping and handling in the Continental U.S. only on all a la carte orders for the subscription term of your choice. Please call 1-877-891-6577 for more information.