Nutrisystem® Guarantee

Here's our safety pledge to you: We guarantee that every transaction you make at Nutrisystem will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of ordering at Nutrisystem.

When you shop at Nutrisystem, you'll be one of 10 million customers who have safely shopped with us without credit card fraud.

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Norton Secured, Powered by VeriSign Safety in Ordering

The Nutrisystem Secure Ordering Guarantee protects you while you order, so that you never have to worry about credit card safety. Norton Secured, Powered by VeriSign allows you to check our Server ID's information and status in real time, and provides additional protection against the misuse of revoked and expired certificates.

Guarantee Details

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Nutrisystem will cover the entire liability for you, up to the full $50.00. Nutrisystem will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Nutrisystem while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Try Nutrisystem RISK FREE

Try Nutrisystem RISK FREE 14 days! If you are not 100% satisfied, simply call 1-800-727-8046 within 14 days of receipt of your first order and return the remaining weeks of food to receive a full refund of your purchase price—guaranteed. We'll even pay for return shipping! Plus, you can keep your fresh-frozen food and shaker as our gift to you.

This Risk-Free Guarantee applies to first time Nutrisystem® Success™ 28-Day programs only. All other programs, including Flex and Maintenance/Transition programs, A La Carte items and weekly orders are not included. Please refer to our refund policy for these items. One guarantee per customer. Core program customers must return at least two weeks of food. Select program customers must return least one week of non-frozen food only.

Customer service representatives will provide you with return shipping information at no cost to you. Simply repackage the products in the original box and bring the box to any FedEx pick up location, drop off station or have FedEx pick up at your home. Please allow four to six weeks from our receipt of your returned merchandise for credit to be issued.

Return Policy

If, for any reason you wish to return any unopened Nutrisystem® non-frozen food item, we'll give you a refund (less shipping)—no questions asked! That's how confident we are that you'll love our food! Read Full Return Policy.