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Offer Terms and Conditions

†Offer good on new 28-Day Auto-Delivery programs only. With this offer, you receive an additional discount off the Full Retail Value with each consecutive 28-Day auto-delivery order. Additional 5% Discount applied to each of the first five consecutive 28-Day plan deliveries up to 50% total savings. With Auto-Delivery, you receive a discount off the Full Retail Value and free shipping Continental US only. You are automatically charged and shipped your 28-Day program once every 4 weeks unless you cancel. You can cancel Auto-Delivery at any time by calling 1-877-338-8446. If you cancel prior to paying for your second consecutive 28-Day program delivery, your payment method will be charged for Continental U.S. shipping and the amount of any auto-delivery discount received on your first 28-Day program delivery. For Select customers, your payment method will also be charged a $30 cancellation fee if you: (1) do not cancel the frozen food before shipping; and (2) refuse the frozen food delivery. The Nutrisystem Select program is available to Continental US residents only and cannot be shipped to PO Boxes, APO Boxes or military addresses.Cannot be combined with any prior or current discount or offer. Limit one offer per customer.

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Contact Nutrisystem®

At Nutrisystem, we're all about YOU—and making your weight loss experience top notch. We value your praise, and are especially attentive to your criticism, constantly striving to improve our product and services.

Tell us what you think!

Customer feedback has already created new bulletin board forums, changes to the diary and weight loss graph—even improvements in how we package our foods. What's next? You let us know.

Our Sales Representatives will be happy to assist you with any questions on how the Nutrisystem program works and how to select the best plan to help you reach your weight loss goal. You can speak to a representative by calling 1-800-435-4074 or simply email us at gettingstarted@nutrisystem.com.


Our Weight Loss Counselors are dedicated to providing support and motivation through your weight loss journey. They are here to help you to overcome any challenges you may face by setting realistic goals and providing tips on the meal plan, dining out, grocery additions, exercise, and our website. Our Weight Loss Counselors want to help you transition to a healthier lifestyle and hear your successes along the way! To contact Weight Loss Counseling, simply email: counseling@nutrisystem.com.


Our Customer Service Representatives will be happy to assist you with questions regarding the status of your order, billing inquiries, making any changes to your order, including editing your food selections, exchanging items, or questions on our policies. To contact Customer Service, simply email: customerservice@nutrisystem.com.


Our Program Consultants can assist you with adjusting your delivery schedule: including delaying your next scheduled order or stopping your current order. To contact a Program Consultant simply email: customerorders@nutrisystem.com.


Our Dietary Consultants can address specific nutrition questions concerning the various programs offered by Nutrisystem. They will also assist you with meal plan adjustments for special dietary needs, such as food allergies. To contact the Nutrition and Dietary Services Department, simply email: dietaryservices@nutrisystem.com.


Our Moderators can answer questions and provide assistance on a range of topics related to our online community, member tools and features, social media, and general website questions. To contact Community Moderators, simply email: moderator@nutrisystem.com.


 


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1-800-435-4074

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  • 1-800-585-5483
  • Mon –Fri
    8am - 12am EST
  • Sat & Sun
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Our #1 priority is you, so feel free to call us with questions or issues. We'll be happy to help.

Common Questions

What's your return policy?

At Nutrisystem, we expect you to be fully satisfied, or we'll give you your money back. Period.

See Full Return Policy
 
 

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