If you're not satisfied with your first order, call 1-800-727-8046 within the first 7 days and send the remaining food back for a full refund, less shipping. Valid on initial 4-week plans for the first time customers only. Limit one per customer.
The Money Back Guarantee is not valid on Transition and Maintenance plans,or a la carte purchases. Returning customers are ineligible for Money Back Gurantee after initial purchase of a 4-week Nutrisystem plan. See return policy below for these plans and purchases.
All requests for refunds and returns must be made within 30 days of delivery of your package. Please call Customer Service at 1-800-585-5483 to obtain a Return Authorization Number (RMA#). Customer service representatives will explain how to return non frozen foods via FedEx.
After the Money Back Guarantee Period, and within thirty days of delivery of your package, if there is any reason you wish to return any unopened Nutrisystem® non-frozen food item, Nutrisystem will give you a refund (less return shipping), no questions asked, that’s how confident we are that you’ll love the food. Frozen foods are not returnable or refundable except under the Money Back Guarantee.
We recommend that you only purchase Nutrisystem® food products from authorized retailers and distributors. For a complete list of authorized retailers and distributors of Nutrisystem® products, please call customer service. We carefully manage these exclusive distribution channels to ensure the authenticity, freshness, quality and safety of its food products.
We don’t recommend buying our food products from unauthorized websites or third parties. Nutrisystem cannot assure you of these products’ authenticity, quality or safety. These food products could be counterfeit, tampered with, damaged or beyond their expiration dates, and should not be eaten.
If you see unauthorized Nutrisystem® food products for sale on the web, please report it to firstname.lastname@example.org.
Thank you for allowing us to be your weight loss partner. We are here for you every step of the way!