How Can We Help?
Most customers can solve common account issues in minutes without waiting on hold.
Handle common requests instantly
Enter your code in the Promo Code field at checkout, below your order summary.
Log into my account and select Manage Next Order. Then edit your items.
Log in to My AccountTo update billing, log in, click on My Account (top right of navigation), then click Profile. Once in your profile, you can select Payments to make any changes.
Log in to My AccountPush back your next ship date by up to 30 days in My Account.
Log in to My AccountLog into My Account and scroll down to your subscription. Click on manage, then turn off auto-renew.
Log in to My AccountOur team can help you with program or meal plan changes.
Start a Live ChatThe fastest way to reach out! Connect with a real agent today!
Start a Live ChatGreat for non-urgent questions. We reply within 1 business day.
Email UsStill Need Help?
Contact Us.
Choose the option that works best for you.
Live Chat
The fastest way to reach us. Connect with a real person. Click the chat icon in the bottom right corner of this page.
Available
Mon–Fri: 8:00am – 8:00pm ET
Sat–Sun: 9:00am – 6:00pm ET
Perfect for requests that can wait. We typically reply within 1 business day.
customerservice@nutrisystem.com
Available
Send a message anytime, we’ll get back to you soon.
Phone
1-800-585-5483
For best results, try chat or email first.
Available
Mon–Fri: 9:00am – 6:00pm ET
Your Account Does More Than You Think
Instantly make updates with no wait time.
Update Billing
Delay or Pause Shipment
Change My Plan
Edit My order
Program Resources
Guides, meal plans, and answers to help you stay on track.