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Frequently asked questions

  1. 1. What is Auto-Delivery and how does it work?

    Besides the bonus benefits of 20% off plus FREE shipping with every order, you'll also enjoy the ease of having your order automatically shipped each month—so you'll never run out of foods waiting for your next delivery! You can change or delay your order at any time, and we'll make sure you're always up to date on all things order-related with email or automated call reminders.

    (Ready-to-go foods arrive 4-10 days after order processing and frozen foods ship separately in packaging that stays cold for approximately 4 hours after delivery.)

  2. 2. What are "typical results?"

    With Nutrisystem, you can expect to lose 1 to 2 pounds per week—a range that promotes consistent and sustainable weight loss, so you can more manageably maintain your results long after you reach your goal.

  1. 3. How can I keep the weight off?

    As you approach your weight loss goal, we'll help you move seamlessly into maintenance mode with plans that pair Nutrisystem® foods with meals you prepare on your own. Because we get that living healthier is a lifelong journey, and we're here for you each step of the way.

  2. 4. What's the difference between ready-to-go and frozen foods?

    Ready-to-go foods are made to be perfectly portable and require no refrigeration—they're sealed the same as foods already in your own pantry, like soups or pasta bowls, with no bad preservatives and all the convenience of "heat and eat." Our frozen foods capture flavor at its freshest, and require freezer space and easy access to a microwave or oven for preparation.

Offer Terms and Conditions
†Free Fast 5 kit available with new 28-Day Auto Delivery program purchase only. Not valid with Nutrisystem D program. Included with first order only. With Auto-Delivery, you receive a discount off the Full Retail Value and free shipping to Continental US only. With Auto-Delivery, you are automatically charged and shipped your 28-Day program once every 4 weeks unless you cancel. You can cancel Auto-Delivery at any time by calling 1-877-338-8446. If you cancel prior to paying for your second consecutive 28-Day program delivery, your payment method will be charged for Continental U.S. shipping and the amount of any auto-delivery discount received on your first 28-Day program delivery. For Select customers, your payment method will also be charged a $30 cancellation fee if you: (1) do not cancel the frozen food before shipping; and (2) refuse the frozen food delivery. The Nutrisystem Select program is available to Continental US residents only and cannot be shipped to PO Boxes, APO Boxes or military addresses.The Nutrisystem Select program is available to Continental US residents only and cannot be shipped to PO Boxes, APO Boxes or military addresses. Cannot be combined with any prior or current discount or offer. Limit one offer per customer.

Important Health Information
People with certain conditions may not use a Nutrisystem® program; these include, but are not limited to people who are: (a) pregnant, (b) under 18 years of age, (c) anorexic or bulimic, or (d) allergic to soy or peanuts. Nutrisystem is a portion–controlled, low–fat, reduced calorie comprehensive weight loss program. Changing your diet or losing weight may affect some medical conditions and medications. Your physician may need to adjust your medications due to changes in your diet or weight loss while on this program. Please consult your physician before beginning a Nutrisystem program, or any other weight loss program. Click here to download information that you can share with your physician about Nutrisystem. Please be sure to eat all the food that is recommended on the Nutrisystem program. Failure to follow the program protocol and eat all of the food recommended may involve the risk of developing serious health complications.


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