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Order Nutrisystem® 28-Day Weight Loss Programs
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Frequently asked questions

  1. 1. What is Auto-Delivery and how does it work?

    Besides the bonus benefits of 20% off plus FREE shipping with every order, you'll also enjoy the ease of having your order automatically shipped each month—so you'll never run out of foods waiting for your next delivery! You can change or delay your order at any time, and we'll make sure you're always up to date on all things order-related with email or automated call reminders.

    (Ready-to-go foods arrive 1-10 days after order processing and frozen foods ship separately in packaging that stays cold for approximately 4 hours after delivery.)

  2. 2. What are "typical results?"

    With Nutrisystem, you can expect to lose 1 to 2 pounds per week—a range that promotes consistent and sustainable weight loss, so you can more manageably maintain your results long after you reach your goal.

  1. 3. How can I keep the weight off?

    As you approach your weight loss goal, we'll help you move seamlessly into maintenance mode with plans that pair Nutrisystem® foods with meals you prepare on your own. Because we get that living healthier is a lifelong journey, and we're here for you each step of the way.

  2. 4. What's the difference between ready-to-go and frozen foods?

    Ready-to-go foods are made to be perfectly portable and require no refrigeration—they're sealed the same as foods already in your own pantry, like soups or pasta bowls, with no bad preservatives and all the convenience of "heat and eat." Our frozen foods capture flavor at its freshest, and require freezer space and easy access to a microwave or oven for preparation.

Offer Terms and Conditions
†Offer good on new 28-Day Auto Delivery programs only. With this offer, a special introductory price shall be applied to each consecutive 28-day order. With Auto-Delivery you receive a discount off the month to month program price and free shipping, Continental US only. With Auto-Delivery you are automatically charged and shipped your 28-Day program once every 4 weeks unless you cancel. You can cancel Auto-Delivery at any time by calling 1-800-727-8046. If you cancel prior to paying for your second consecutive 28-Day program delivery, your payment method will be charged for the amount of any Auto-Delivery discount received on your first 28-Day program delivery. For Select customers, your payment method will also be charged a $30 cancellation fee if you: (1) do not cancel the frozen food before delivery; and (2) refuse the frozen food delivery. The Nutrisystem Select program is available to Continental US residents only and cannot be shipped to PO Boxes, APO Boxes or military addresses. Cannot be combined with any prior or current discount or offer. Limit one offer per customer.

The Nutrisystem® Select® program is available to residents in the Continental U.S. only and it cannot be shipped to PO Boxes, APO Boxes or military addresses.

Pay Pal Credit is a credit line provided by Comenity Capital Bank. This offer is subject to its credit approval. The minimum payment amount due each month is the greater of $25.00 or 3% of the outstanding balance. Click here for restrictions and details.

†Free shipping on all 28-Day auto delivery orders in Continental U.S. only. An $19.99 shipping charge applies to non-auto-delivery orders in the Continental US only. For all orders outside of the Continental US, shipping charges apply and will vary.

Although Nutrisystem has taken every reasonable measure to have sufficient inventory to fill your order, availability of product(s) may change without notice. Nutrisystem is not responsible for unavailability of product due to popular demand, whether discontinued or still in production. In the completion of orders, Nutrisystem reserves the right to substitute a similar product. When making substitutions, Nutrisystem takes great care to meet the requirements of your particular Nutrisystem food program.

Note: Substituted food items may contain different ingredients and allergens than those in items originally ordered. Please be sure to carefully check all individual product packages for the most updated information regarding ingredients and nutritional content for any/all Nutrisystem food products, including new and improved items, if you have any food allergies or if you are otherwise concerned about any particular ingredients.

People with certain conditions may not use the Nutrisystem® program; these include, but are not limited to people who: (a) are pregnant, (b) are allergic to soy, peanuts, or latex (which is used in food processing), (c) have anorexia or bulimia, (d) have chronic kidney disease, or (e) have a condition requiring a gluten-free or ketogenic diet. Children under 14 years of age may not be on the Nutrisystem program. Adolescents aged 14-17 years require a specific meal plan and physician approval. Nursing mothers also require an adjusted meal plan. Men weighing in excess of 450 lbs and women weighing in excess of 400 lbs require doctor approval to be on the Nutrisystem program. For more information, including adjusted meal plans, contact the Nutrition & Dietary Services team at or 1-888-995-3438. The Nutrisystem® program is a portion-controlled, reduced-calorie comprehensive weight loss program. Changing your diet or exercise, or losing weight, may affect some medical conditions and medications. Your physician may need to adjust your medications due to changes in your diet, exercise, or weight while on this program. Click here to download information that you can share with your physician about the Nutrisystem program. Please consult your physician before beginning the Nutrisystem program, or any other weight loss program. Please be sure to eat all of the food that is recommended on the Nutrisystem program. Failure to follow the program protocol and eat all of the food recommended may increase the risk of developing serious health complications.