How can we help?

Self Service

To save you time, we now offer self-service options for our most common customer requests.

Replace an Item or Order
Use this form for damaged, melted or missing foods or orders.

Shipping Concern
Use this form for any shipping inquiry.

Report an Issue with a Food Item
Use this form to report a different issue with a food item.

Money Back Guarantee
Details and contact info for our Money Back Guarantee.

Gift Card help:
Use this form for any Gift Card inquiry.

Refer a Friend help:
Use this form for any Refer a Friend inquiry.

EZPay Billing help:
Use this form for any EZPay Billing inquiry.

Our Terms & Conditions
Complete T&Cs for Nutrisystem^® products and services.

Complete 6 Month Program Inquiries
Use this form for billing/order questions regarding Complete - 6 Month Program.

My Account

In My Account, you can instantly:

• Edit the foods in your next order
• Change your plan
• Delay your order
• Change your order processing date
• Update your payment and account info
• View program guides, FAQs, order history and more

Log in to My Account

Program Guides

Our best resources to help you get started and stay successful on your weight loss journey.

Nutrisystem Program Guides
Your guides for food, Flex meals, dining out and more.

Nutrisystem Getting Started Guide
What to do when your first order arrives.

View Menu
Find nutritional info, ingredients and reviews.

Your Meal Plan
What you should be eating—and when!

Nutrisystem Grocery Guide
Approved grocery add-ins and serving sizes.

PowerFuel and SmartCarb Guide
Find out what they are and how to add them to your plan.